Legal Documents

360bet Privacy Policy

Your personal information is extremely sensitive to us. This Privacy Policy gives a full and transparent picture of how 360bet collects, stores, and protects your data.

Last Updated: January 2026
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Your information is never sold to third parties.

We Your Privacy How We Protect Your Data

Encrypted Data Transfer

All your data is transmitted using 256-bit SSL encryption. No third party can access or read this data.

No Sale of Data

360bet never sells your personal information to advertisers or third parties — that is a core principle we stand by.

You Are in Control of Your Data

You may request to correct or delete your information at any time. We act promptly on all such requests.

Secure Server Storage

Your data is stored on internationally certified secure servers. Regular backups and access monitoring are performed.

KYC Data Protection

Documents submitted for identity verification are used solely for that purpose and are kept under strict security.

Opt Out of Marketing

You can unsubscribe from promotional emails or notifications at any time. Your preference is final.


Section 01

Introduction & Scope

360bet (https://360bet.bio) is a trusted online gaming platform for members in Bangladesh. We believe your personal information belongs to you alone. This Privacy Policy ("Policy") governs the data privacy relationship between 360bet and its members.

By visiting the 360bet website, creating an account, or using any of our services, you agree to this Privacy Policy. This Policy primarily covers: what types of information are collected, why they are collected, how they are used, and what rights you have.

Please Note: This Privacy Policy applies solely to 360bet's own platform. Third-party payment gateways and game providers are governed by their own separate privacy policies.

This Privacy Policy is part of our Terms & Conditions' should be read together. The two documents together form the legal basis of the relationship between you and 360bet.

Section 02

What Information We Collect

360bet collects information from three main sources: what you provide directly, data collected automatically while you use the platform, and information obtained during the KYC verification process.

a) Information you provide directly:

  • At registration: full name, username, password, mobile number, and email address.
  • During KYC verification: a copy of your national ID card, passport, or driving license.
  • At payment: mobile banking number (bKash, Nagad, Rocket), transaction reference.
  • When contacting support: details of complaints and requests.

b) Information collected automatically:

  • IP address and location data (country level only).
  • Device type, operating system, and browser information.
  • How long you spent on the platform and which pages you visited.
  • Gaming history, bet amounts, and win/loss records.
  • Login timestamps, session information, and cookie data.
What We Do Not Collect: 360bet does not collect or store your bank account password, full card number, or any other sensitive financial credentials.
Section 03

How Your Information Is Used

360bet collects your information solely for specific, legitimate purposes. We never use data beyond what is necessary. The key uses are detailed below:

Purpose Data Used Legal Basis
Account Management Name, email, mobile number Contractual Requirements
Identity Verification NID/Passport, photo Legal Obligations
Transaction Processing Mobile Banking Information Contractual Requirements
Fraud Prevention IP, device, transaction patterns Legal Obligations
Customer Service Contact details, description of the issue Legitimate Interest
Promotional Offers Gaming preferences, membership tier Consent (Opt-In)
Platform Development Usage patterns, feedback Legitimate Interest

360bet will never use your information for any purpose beyond its original intent. Should we ever need to use your data for a new purpose in the future, your consent will be obtained first.

Section 04

Data Sharing & Third Parties

360bet's Privacy Policy makes one thing clear: your personal information will never be sold or rented. In limited circumstances, however, certain data may be shared with trusted partners.

Who We May Share Your Information With:

  • Payment Provider: bKash, Nagad, Rocket — for transaction verification and processing. Only the necessary information is shared.
  • Game Provider: Licensed operators running Live Casino or slots. They receive only user IDs and gaming data.
  • KYC Partner: Identity verification service provider. Data is deleted once document verification is complete.
  • Law Enforcement: We may be required to share information with government authorities pursuant to a court order or legal obligation.
All third-party partners are contractually bound to uphold 360bet's privacy standards. They may not use your data for their own purposes.
Section 05

Cookies & Tracking Policy

360bet uses cookies to enhance your platform experience. Cookies are small data files stored in your browser that help us recognize you and tailor the experience to your preferences.

  • Essential Cookies: To maintain login sessions, ensure security, and keep the platform running properly. These cannot be disabled.
  • Performance Cookies: We collect data on which pages you spend the most time on and where issues arise, so we can continuously improve the platform.
  • Functionality Cookies: For conveniences such as language preferences and remembering login details.
  • Marketing Cookies: To show you relevant promotions. You can turn this off at any time.
Cookies can be managed or deleted through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
Section 06

Data Security Measures

360bet protects your privacy using industry-leading security technology. Our security team is active around the clock, ready to respond to any threat at any time.

  • All data transfers are secured with TLS 1.3 and 256-bit AES encryption.
  • Data stored on our servers is also kept in an encrypted state.
  • Passwords are stored using bcrypt hashing — not even 360bet can view your password.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) alerts are sent for any suspicious login attempts.
  • DDoS protection and firewall are active.
Please note — 100% security on the internet cannot be guaranteed. Never share your account password with anyone. If you notice any suspicious activity, contact support immediately.
Section 07

Your Data Rights

Under 360bet's Privacy Policy, you have full control over your own data. You may exercise any of the following rights at any time.

  • Right to Know: You can request a full overview of the information we hold about you. A complete list will be sent in a single request.
  • Right to Rectification: You may request a correction if any of your information is inaccurate.
  • Right to Erasure: After account closure, you may request deletion of your personal data (except where retention is required by law).
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Portability: You may request a copy of your data in a machine-readable format (JSON/CSV).
  • Right to Object: You may object to marketing communications or certain data processing at any time.
  • Right to Object to Automated Decision-Making: You may request a review of any decision made solely through automated processing.
To exercise any of the rights above, email us at [email protected]. We typically respond within 30 business days.
Section 08

Data Retention Period

360bet does not retain data longer than necessary. A separate retention period is defined for each category of information.

Type of Data Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after account closure Regulatory Requirements
Gaming History 3 Years Dispute Resolution
Support Conversations 2 Years Service Quality Assurance
Marketing Preferences Until consent is withdrawn Your Preferences

Once the retention period expires, data is securely deleted or anonymized. Anonymized data may be used for statistical research but cannot be traced back to you.

Section 09

Protection of Minors

360bet strictly prohibits providing services to anyone under the age of 18. Protecting the data of minors is given the highest priority under our Privacy Policy.

  • Age verification is mandatory at the time of registration.
  • Accounts remain restricted through the KYC process until age is verified.
  • If an account is confirmed to belong to a minor, it is immediately closed and all associated data is deleted.
  • Parents or guardians who have concerns are welcome to contact our support team.
If you are aware that a minor is using 360bet, please notify our support team immediately. We will act promptly.
Section 10

Privacy Policy Updates

360bet may update this Privacy Policy from time to time. After each change, the revised version will be published on this page and the "Last Updated" date will be refreshed accordingly.

  • For significant changes, advance notice will be sent to your registered email or via SMS.
  • Minor edits or spelling corrections may be made without a separate notice.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to any changes, you always have the right to close your account.
Tip: Please review this page regularly. Staying up to date with the latest version is in your best interest.
Section 11

Contact & Complaints

If you have any questions, comments, or complaints regarding this Privacy Policy, please contact our data protection team. We are always here to help.

Response Time: Within 30 business days
Live Support: 7 days a week, 24 hours a day

For more information, visit our FAQ Page View or Responsible Gaming Visit the page.


Your Information Secured — Play with confidence, starting now

You've read 360bet's Privacy Policy. We take every measure to protect your information. Now open an account safely, claim your welcome bonus, and enjoy your favorite games.

SSL Encryption Data Not for Sale bKash / Nagad Secure 18+ Only
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